Category: Uncategorised


The MyBurnsandWebber portal is a secure website that gives you instant online access to your property sale or lettings portfolio.

27th August 2019

Providing outstanding customer service is what Burns & Webber are renowned for, which is why we have designed the MyBurnsandWebber portal to give our clients more flexibility and instant online access to their property sale or let.

 

Our clients can now log in to the MyBurnsandWebber portal from any desktop pc, tablet or laptop to access information relevant to them, 24/7, 365 days a year. Our friendly, expert staff are of course still here within branch hours to help you with any aspect of your property sale or let, but the MyBurnsandWebber portal has been introduced in order to further improve the service we offer our clients.

Cyber security is of the utmost importance to us so we’ve employed the highest IT security standards currently available to build the MyBurnsandWebber portal – which means you can feel confident that your personal details are protected online.

This guide covers all the features and benefits of the portal so you can get a good understanding of what is available to you, depending on whether you are a buyer, tenant, vendor or landlord.

 

How To Access The MyBurnsandWebber Portal

Access to the MyBurnsandWebber portal is restricted to our clients only, which means that if you decide to sell or let your property with us you’ll get your personal access details sent to you by email.

If you are a buyer or tenant browsing the Burns & Webber website you will need to register with us in order to be able to access the MyBurnsandWebber portal.

LOG IN

 

Your Marketing Preferences & Personal Data

Burns & Webber are committed to protecting our clients’ personal data and have taken a number of steps to ensure our compliance with GDPR.

The MyBurnsandWebber portal now gives a complete overview of all the personal data we store on you, with the option to tell us of any changes, as and when required.  You also now have granular access to the ways in which we communicate with you and the ability to opt-in or opt-out of specific types of communication at any time.

Simply log in and navigate to the Marketing Preferences tab to adjust these settings at any time. If at any point you wish to unsubscribe from our emails you will be directed to this page to update your email settings.

Whether you are a buyer, tenant, vendor or landlord the options are the same and everyone has access to this feature.

LOG IN

Benefits of the MyBurnsandWebber Portal

Depending on whether you are a buyer, tenant, vendor or landlord, different tabs will appear which are relevant to your dealings with us.

 

Sellers

Here is an overview of what our Vendors can find in the MyBurnsandWebber portal:

  • Access to a Document Library which contains our Terms of Business, Agency Agreement and a copy of all correspondence.
  • Quick and easy access to your Property Listing(s) on our website.
  • View and amend all personal information we hold about you.
  • Update your marketing and communication preferences.

 

 

Landlords

Here is an overview of what our Landlords can find in the MyBurnsandWebber portal:

  • Access to a Document Library which contains Tenancy Agreements, Gas Safety Certificates, Property Inspection Reports and a copy of all correspondence.
  • Ability to pay invoices and charges online via the Make A Payment section.
  • The Finance section of MyBurnsandWebber portal provides instant access to our online accounting system showing a record of all rent, deposit payments and charges and allows Landlords to download monthly and annual statements.
  • Quick and easy access to your entire Lettings Portfolio so you can access your property listing(s) on our website.
  • View and amend all personal information we hold about you.
  • Update your marketing and communication preferences.

 

 

Buyers

Here is an overview of what Buyers can expect to find in the MyBurnsandWebber portal:

  • When searching for a property, buyers can save properties they like to a Shortlist.
  • Not every property we have for sale is visible on our website, but by logging into the MyBurnsandWebber portal it will unlock exclusive access to our Discreetly Marketed properties.
  • Ability to send you relevant properties based on your stored Search Requirements – you can view and change your search requirements in the MyBurnsandWebber portal.
  • View and amend all personal information we hold about you.
  • Update your marketing and communication preferences.

 

 

Tenants

Here is an overview of what Tenants can expect to find in the MyBurnsandWebber portal:

  • Access to a Document Library which contains Tenancy Agreements, Property Inspection Reports and a copy of all correspondence.
  • Tenants can pay deposits and rent online via the Make A Payment section.
  • The Finance section provides instant access to our online accounting system showing a record of all rent, deposit payments and charges.
  • When searching for a property to rent, tenants can save properties they like to a Shortlist.
  • Not every property we have for sale or rent is visible on our website, but by logging into the MyBurnsandWebber portal it will unlock exclusive access to our Discreetly Marketed properties.
  • Ability to send you relevant properties based on your stored Search Requirements – you can view and change your search requirements in the MyBurnsandWebber portal.
  • View and amend all personal information we hold about you.
  • Update your marketing and communication preferences.

 

 

Register Today

To gain access to the MyBurnsandWebber portal and to receive all the benefits it provides, you must be registered with us.

REGISTER NOW

 

 

 

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What Burns & Webber can do for you

No Sale, No Fee

Our cutting edge marketing package includes professional photography and floorplans to present your property at its very best. There’s nothing to pay upfront, so you won’t pay us a penny until we’ve successfully sold your property.

Maximum Exposure For Your Home

We are one of the few agents to advertise on all the UK’s leading property websites including Rightmove, Zoopla, Primelocation and OnTheMarket, so you can be confident of having your home in front of thousands of buyers.

Our People

Over the 80 years we’ve grown from a single office to be the largest independent estate agent in the south of england. Our friendly yet professional guidance and advice, will give you a smoother and more enjoyable experience of moving home.

24/7 Access to Your Sale

Our website gives you instant access to information about your property sale, including updates, contract documents and correspondence and easy access to your property listing.

Tell Us What You Are Looking For

Not every property we have for sale is listed on our website - we arrange many sales before they ever appear online, exclusively to buyers registered on our database. Registering with us will give you the best chance of finding your dream home. stats

Advice From the Experts

We have ten mortgage advisers with over 100 years experience within the industry who can advise and find the right mortgage for your needs. We can also recommend qualified surveyors, solicitors and additional services to help at every stage of your purchase.

Selling Your Existing Home

If you have a property to sell, we recommend you find a buyer for your existing property before starting your search. Early preparation is key to a successful sale - we can help you establish its market value and find you a buyer.

24/7 Access to Your Search

Our website gives you instant access to information about your property search, including shortlisted properties and once you’ve had an offer accepted, updates and all correspondence.

Licenced & Regulated

We are members of ARLA Propertymark, the UK’s foremost professional body for letting agents which means we are required to operate in a transparent way, providing services which are subject to independent scrutiny, giving you peace of mind at all times.

No Let, No Fee

Our cutting edge marketing package includes professional photography and floorplans to present your property at its very best. There’s nothing to pay upfront for this service, so you won’t pay us a penny until we’ve successfully found a tenant your property.

Your Property in Safe hands

One of our locally based in-house property managers will be personally assigned to you and your property. From finding a suitable tenant, to rent collection, maintenance, property inspections and day to day management, we take care of everything on your behalf.

24/7 Access to Your Portfolio

Our website gives you instant access to information about your property portfolio, including status updates on your letting, financial overview and statements, contract documents and easy access to your property listing.

Dedicated Local Point of Contact

Our experienced property management team based in branch, are readily available to respond to your enquiries, maintenance issues and any emergencies. We respond quickly and professionally providing guidance and advice throughout your tenancy.

Tell Us What You Are Looking For

Not every property we have to let is listed on our website - we arrange many tenancies before they ever appear online, exclusively to people registered on our database. Registering with us will give you the best chance of finding your dream home.

Licenced & Regulated

We are members of ARLA Propertymark, the UK’s foremost professional body for letting agents which means we are required to operate in a transparent way, providing services which are subject to independent scrutiny, giving you peace of mind at all times.

24/7 Access to Your Search

Our website gives you instant access to information about your rental search, including shortlisted properties and once you’ve had an offer accepted, updates on your Tenancy Application, rent payments, maintenance and all correspondence.

Buyers
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